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Privacy Policy

1. Introduction

At The Mediterranean Lifestyle (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit:

www.themediterraneanlifestyle.com

or interact with our services, including:

  • purchasing digital products;
  • requesting coaching or consulting services;
  • subscribing to newsletters;
  • contacting us;
  • participating in our online community;
  • using our Website.

This Privacy Policy is prepared in accordance with:

  • Regulation (EU) 2016/679 General Data Protection Regulation (“GDPR”);
  • Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (“LOPDGDD”);
  • applicable Spanish and European data protection legislation.

2. Data Controller

The data controller responsible for processing your personal data is:

Melisa Koyunseven
Trading as The Mediterranean Lifestyle

NIF: Y4001220Q

Address:
Calle Monseñor Palmer 2, No. 323
07014 Palma de Mallorca
Spain

Email:
info@themediterraneanlifestyle.co

3. Personal Data We Collect

Depending on your interaction with us, we may collect the following categories of personal data:

Information provided by you

This may include:

  • name;
  • email address;
  • telephone number;
  • billing information;
  • information included in enquiries or communications;
  • information provided during coaching or consulting sessions.

Purchase information

When you purchase digital products or services, we may process:

  • transaction details;
  • purchased products or services;
  • invoice information;
  • payment confirmation information.

We do not store complete payment card details.

Payments are processed through secure third-party providers.

Newsletter information

If you subscribe to our newsletter, we may process:

  • name;
  • email address;
  • subscription preferences;
  • email interaction information where enabled.

Newsletter services are provided through:

  • Substack;
  • Mailjet.

Coaching and consulting information

When providing coaching or consulting services, we may process information you voluntarily provide during sessions.

Sessions may be conducted through:

  • Google Meet.

We recommend that you avoid sharing sensitive personal information unless it is necessary for the service being provided.

Technical and usage information

When you visit our Website, we may collect technical information including:

  • IP address;
  • browser information;
  • device information;
  • operating system;
  • pages visited;
  • approximate location derived from IP address;
  • interaction with Website content.

This information may be collected through:

  • Google Analytics;
  • Meta Pixel;
  • cookies and similar technologies.

Such technologies are used only in accordance with our Cookie Policy and applicable consent requirements.

4. How We Collect Personal Data

We collect information:

  • directly from you when you purchase products or services;
  • when you subscribe to newsletters;
  • when you contact us;
  • during coaching or consulting services;
  • automatically through Website technologies;
  • through third-party platforms used to provide our services.

5. Purposes of Processing

We process personal data for the following purposes:

Providing products and services

Including:

  • processing purchases;
  • delivering digital products;
  • providing coaching and consulting services;
  • managing customer relationships.

Communication

Including:

  • responding to enquiries;
  • providing customer support;
  • sending service-related communications.

Newsletter and marketing

Where you provide consent, we may send:

  • newsletters;
  • educational content;
  • updates;
  • information about services, programmes or events.

You may unsubscribe at any time.

Analytics and marketing optimisation

Where consent has been provided, we use:

  • Google Analytics to understand Website usage and improve user experience;
  • Meta Pixel to measure advertising effectiveness and understand interactions with our content.

These tools may create profiles based on online activity in accordance with their own policies.

Legal compliance

We may process personal data to comply with:

  • tax obligations;
  • accounting requirements;
  • legal requests from authorities.

6. Legal Bases for Processing

We process personal data based on:

Contractual necessity

Where processing is required to provide purchased products or services.

Consent

For:

  • newsletter subscriptions;
  • analytics cookies;
  • advertising technologies;
  • other optional processing activities.

Legal obligations

Where processing is required by law.

Legitimate interests

For purposes such as:

  • improving our services;
  • maintaining Website security;
  • responding to enquiries;
  • preventing fraud.

7. Third-Party Service Providers

We use trusted third-party providers to operate our business, including:

Website hosting

Dinahosting

Dinahosting provides hosting and technical infrastructure services for the Website.

Payments

We use:

  • Stripe;
  • PayPal.

These providers process payment information according to their own privacy policies and security procedures.

Newsletter services

We use:

  • Substack;
  • Mailjet.

These services help us manage subscriptions, send communications and maintain newsletter functionality.

Coaching services

We use:

  • Google Meet.

Google may process personal information according to its own privacy practices.

Analytics and advertising

We use:

  • Google Analytics;
  • Meta Pixel.

These technologies help us understand Website usage and measure marketing performance.

8. Sharing of Personal Data

We do not sell personal data.

We may share personal information only where necessary with:

  • payment providers;
  • hosting providers;
  • newsletter providers;
  • analytics providers;
  • advertising technology providers;
  • professional advisers;
  • public authorities where legally required.

All processing is carried out in accordance with applicable data protection requirements.

9. International Transfers

Some providers may process personal data outside the European Economic Area.

Where international transfers occur, we rely on appropriate GDPR safeguards, including:

  • European Commission adequacy decisions;
  • Standard Contractual Clauses;
  • other legally recognised transfer mechanisms.

10. Data Retention

We retain personal data only for as long as necessary.

Typical retention periods include:

  • accounting and invoice information: retained for legally required periods;
  • newsletter data: until withdrawal of consent or unsubscribe request;
  • customer service communications: as long as necessary to manage the relationship;
  • coaching-related information: only as necessary for service delivery and administration;
  • analytics data: according to the retention settings configured in the relevant services.

11. Your Rights

Under GDPR, you may exercise the following rights:

  • access your personal data;
  • request correction of inaccurate information;
  • request deletion where applicable;
  • request restriction of processing;
  • object to certain processing;
  • request portability where applicable;
  • withdraw consent at any time.

To exercise your rights, contact:

info@themediterraneanlifestyle.co

You also have the right to lodge a complaint with:

Agencia Española de Protección de Datos (AEPD)

Website:
https://www.aepd.es

12. Cookies and Tracking Technologies

The Website uses cookies and similar technologies.

Some cookies are necessary for Website functionality. Others, including analytics and advertising cookies, require consent where required by law.

For detailed information about:

  • cookies used;
  • purposes;
  • providers;
  • duration;
  • managing preferences;

please consult our Cookie Policy.

13. Security

We implement appropriate technical and organisational measures to protect personal data against:

  • unauthorised access;
  • accidental loss;
  • misuse;
  • alteration;
  • disclosure.

However, no online service can guarantee absolute security.

14. Children’s Privacy

Our services are intended for adults.

We do not knowingly collect personal information from children without appropriate legal consent.

If you believe that a child has provided personal data improperly, please contact us.

15. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of third-party services they access.

16. Changes to This Privacy Policy

We may update this Privacy Policy when necessary due to:

  • changes in our services;
  • changes in technology;
  • legal developments.

The current version will always be available on the Website.

17. Contact

The Mediterranean Lifestyle has not appointed a Data Protection Officer because it is not legally required to do so under applicable data protection legislation. For any privacy-related enquiries, please contact us at info@themediterraneanlifestyle.co

Last updated: August, 3rd 2026

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